Please see below for
Frequently Asked Questions
Call 0797 147 0540 for advice or a FREE quote
Frequently Asked Questions
How do I get a quote?
- Complete the form or call 07971 470 540 to start the process
- We search over 20 suppliers for you
- You receive a list of suppliers’ tariffs ranked by the cheapest first
- Choose from the options we provide
- Complete a quick verbal contract with us to secure your deal
Why do I need my bill?
We need your energy bill / renewal letter to check the meter details, recent usage and contract end date.
The meter details on your bill help us to identify your region and meter profile.
The price per unit is affected by location, annual usage and payment method.
How do I change supplier?
Step 1 – Get in touch with the team at Go Save Utilities!
You don’t need to wait for your renewal letter to start thinking about your new business energy contract.
You can obtain new prices up-to 2 years before your contract end date. This gives you plenty of opportunity to review the market well in advance of your contract end. Your new contract would start the day after the existing one finishes.
Give us a call on 07971 470 540 or complete the form for a free, no obligation quotation.
Step 2 – Tell us about your business and what you want from your energy supplier, maybe it’s just the cheapest tariff!
We’ll ask you about your business and your needs. It’s worth establishing what is important to you and your business as an attractive headline price might have hidden charges. We’ll take all your preferences into account and make sure you get the right deal as well as the right price.
Step 3 – Get on with your business whilst we find the best deal for you
No extra charge to pay us as we are paid by the supplier you choose. We’re independent and if we don’t think a tariff meets your specific needs then we’ll tell you.
Step 4 – Decide
We won’t rush you! – You can tell us how many quote options you wish to consider and how long you need to make your choice.
Once you’ve received your quotes and you’ve had a chance to consider, it’s best not to hang around for too long.
The business energy market is volatile, and suppliers often withdraw prices at short notice – so if you don’t act quickly, you could miss out.
Once you’re ready we’ll take you through a simple verbal contract to secure the deal.
Alternatively, if you’d prefer a paper contract we can arrange that too.
Step 5 – Sit Back!
Once you’ve agreed the contract we will take over and handle the administration on your behalf. Not only that but your dedicated relationship team will manage all your supplier issues throughout your contract no matter how big or small. We’re always just a phone call away.
What’s an LOA? (Letter of authority)
The Letter of Authority (LoA) is important when it comes to switching your energy tariff. It allows a third-party intermediary (TPI) to liaise with your current supplier for you. An LoA is a recognised legal document and is widely used across financial and insurance sectors also.
Why do you need an LoA?
The Letter of Authority gives us permission to obtain prices, metering information, contract end dates, consumption, current charges from your current supplier – please review the LoA we send in your welcome pack, we are happy to help with any questions you may have.
We can more easily help you switch from your current tariff and save your business money when you provide a signed letter of authority.
An LoA also gives us the authority to manage any administrative tasks on your behalf, taking the hassle out of the process for you.
What’s a MPRN/MPAN number?
The MPRN Number relates to your gas supply and is a unique number that identifies your meter and premises on the national grid
It is a reference for the property’s gas, just as electricity uses an MPAN number (Meter Point Administration Number).
The MPAN Number – The unique reference for a metering system at a supply point. The ‘bottom line’ of the S Number, the first two digits of which signify the PES Region within which the supply point is based.
Do I need to read my meter?
Your gas and electricity supplier will normally arrange for a data collector to visit your premises and read the meter either annually or every six months.
We would also advise that you also arrange for the meters to be read approximately every three months. This reading frequency will ensure the accuracy of your bills.
Please also keep a copy of all the reads, and the dates the meter was read for your own records.
Who reads my meter?
Meters are normally read by the Data Collector by way of a visit (in and around the start supply date and in accordance with your supplier’s instructions. If you have an AMR (Smart Meter) then this is done remotely, usually every hour throughout the day. AMR meters can be requested by ringing your supplier.
Direct Debit or Cash/Cheque?
Most suppliers offer you their best prices if you choose to pay by Direct Debit by way of variable DD or a fixed monthly amount. If you wish to pay on receipt of the bill, you will need to check before you accept the contract that those payment terms are accepted. Options such as payment by Direct Debit, variable in arrears or by fixed monthly amount are popular, as well as payment by cheque or bank transfer in arrears on receipt of the invoice is also another option offered.